Allynx

Does this work on my website?
Yes, Allynx works on most websites with readable text. For larger or more complex sites, we help tailor the setup.Do I need technical knowledge?
No. Getting started is simple. We’ll guide you, and all you need to do is add a single script tag to your code.Can I cancel anytime?
Yes. You can cancel at any time with no long-term contracts or commitments.Is there a free trial?
Yes. All plans include a 3-day free trial, and no credit card is required to get started.

Request Access

Tell us about your website and we’ll get you set up.

3-day free trial • No credit card required

Terms of Service •
Privacy •
Refund Policy

Allynx – Terms of Service

Last updated: 12th January 2026

1. Definitions and Interpretation

In these Terms of Service (“Terms”), the following definitions apply. “Allynx”, “we”, “us”, or “our” refers to Allynx, a UK-based provider of AI-powered website chat services. “Customer”, “you”, or “your” refers to any individual or legal entity using the Service. “Service” means the Allynx chatbot software, widgets, APIs, dashboards, and any related services. “Website Content” means information sourced from or provided by the Customer’s website. Headings are for convenience only and do not affect interpretation.

2. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service. If you use the Service on behalf of a business, you confirm that you have authority to bind that business to these Terms.

3. Description of the Service

Allynx provides an automated AI chatbot that generates responses to end-user enquiries based on Website Content and artificial intelligence models. The Service is provided for informational purposes only, does not constitute professional advice, and does not guarantee accuracy, completeness, or suitability for any specific purpose.

4. Customer Responsibilities

You are solely responsible for the content of your website and any data provided to Allynx. You are responsible for ensuring that the Service is suitable for your business and customers, complies with applicable laws, and does not mislead users. You remain responsible for monitoring chatbot responses and how they are used on your website.

5. Website Content and Data

By using the Service, you grant Allynx a non-exclusive, limited licence to access, process, and store Website Content solely for the purpose of providing the Service. You confirm that you have the legal right to provide such content and that it does not infringe any third-party rights.

6. Acceptable Use

You must not use the Service for unlawful, abusive, or harmful purposes. You must not attempt to interfere with the Service, bypass usage limits, or use automated methods to overload or abuse the system. Allynx reserves the right to suspend or terminate access for misuse or abuse.

7. Artificial Intelligence Limitations

You acknowledge that the Service relies on artificial intelligence and automated systems. Responses may be inaccurate, incomplete, or outdated. Allynx does not guarantee that responses will be correct, appropriate, or error-free, and you agree to use the Service at your own risk.

8. Fees and Trials

Allynx may offer free trials or paid subscription plans. Free trials do not require payment details and will terminate automatically at the end of the trial period unless upgraded. Paid subscriptions, where applicable, are billed in advance and are subject to the pricing displayed at the time of purchase.

9. Cancellation and Termination

You may cancel your subscription at any time. Allynx may suspend or terminate the Service immediately if you breach these Terms or misuse the Service. Upon termination, your right to use the Service will cease.

10. Intellectual Property

All intellectual property rights in the Service, including software, branding, and documentation, remain the property of Allynx. Nothing in these Terms grants you ownership of any Allynx intellectual property.

11. Limitation of Liability

To the maximum extent permitted by law, Allynx shall not be liable for any indirect, incidental, special, or consequential losses, including loss of profits, revenue, data, or business. Allynx’s total liability under these Terms shall not exceed the amount paid by you for the Service in the preceding twelve months.

12. Indemnity

You agree to indemnify and hold harmless Allynx from any claims, damages, or losses arising from your use of the Service, your Website Content, or your breach of these Terms.

13. Changes to the Service or Terms

Allynx may modify the Service or these Terms at any time. Updated Terms will be published on the Allynx website. Continued use of the Service constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact Allynx using the contact details provided on our website.If you have any questions about these Terms, you may contact Allynx via the contact details provided on our website.

Allynx – Privacy Policy

Last updated: 12th January 2026

1. Introduction

This Privacy Policy explains how Allynx (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use our website or services. We are committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR.

2. Who We Are

Allynx is a UK-based provider of AI-powered website chat services. For the purposes of data protection law, Allynx is the data controller of any personal data collected directly through our website or services.

3. Information We Collect

We may collect personal data including your name, email address, business details, billing information, and any information you submit through contact forms or account registration. We may also collect technical data such as IP addresses, browser type, device information, and usage data relating to how the Service is accessed.

4. Website Content and Chat Data

When you use the Service, Allynx processes content from your website and end-user chat messages in order to generate automated responses. Chat data may contain personal data provided by end users. Allynx processes this data solely to provide and improve the Service and does not use it for unrelated purposes.

5. How We Use Your Information

We use personal data to provide, operate, and maintain the Service, to communicate with you, to manage accounts and subscriptions, to process payments where applicable, to improve our services, and to comply with legal obligations.

6. Legal Basis for Processing

7. Data Sharing and Third Parties

We process personal data where it is necessary for the performance of a contract, where we have a legitimate business interest, where required by law, or where you have given consent.

8. International Data Transfers

Some service providers may process data outside the UK. Where this occurs, Allynx ensures appropriate safeguards are in place, such as standard contractual clauses, to protect your personal data.

9. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Chat and website content data may be retained for service improvement and troubleshooting, subject to reasonable limits.

10. Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you have the right to access your personal data, request correction or deletion, object to processing, request restriction, and request data portability. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality and analyse usage. You can manage or disable cookies through your browser settings.

13. Children's Data

The Service is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Allynx website. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

15. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact Allynx using the contact details provided on our website.

Allynx – Refund Policy

Last updated: 12th January 2026

1. Overview

This Refund Policy sets out the circumstances in which refunds may be issued for the Allynx service.
By purchasing or subscribing to Allynx, you agree to this Refund Policy in full.

2. Free Trial

Allynx may offer a free trial period for evaluation purposes.
During the free trial, no payment is taken.
As no payment is collected, no refund is applicable for the free trial period.
If the trial ends without a paid subscription being started, access to the Service will simply terminate.

3. Subscription Payments

Allynx operates on a subscription-based pricing model.
Subscription fees are billed in advance for the applicable billing period.
Once a subscription payment has been successfully processed, it is generally non-refundable.

4. Cancellation

You may cancel your subscription at any time.
Cancellation will take effect at the end of the current billing period.
You will continue to have access to the Service until the end of that period.
No partial refunds are provided for unused time within a billing period.

5. How We Use Your Information

Refunds may be considered at Allynx’s sole discretion in exceptional circumstances.
Exceptional circumstances may include: Duplicate charges made in error, billing errors caused directly by Allynx systems, or service unavailability for a prolonged period caused solely by Allynx.
Dissatisfaction with AI-generated responses, business performance, or expected outcomes does not automatically qualify for a refund.

6. Exclusions

Refunds will not be provided for: Failure to use the Service after purchase, customer configuration errors or misuse of the Service, content accuracy issues arising from the Customer’s website data, third-party outages or integrations beyond Allynx’s control.

7. How to Request a Refund

Refund requests must be submitted in writing.
Requests should include: The account email address, the subscription or invoice reference, or a clear explanation of the reason for the request.
Requests can be submitted via the contact details provided on the Allynx website.

8. Processing of Refunds

Approved refunds will be processed using the original payment method.
Processing times may vary depending on the payment provider.
Allynx is not responsible for delays caused by banks or third-party payment processors.

9. Data Retention

Allynx reserves the right to update or amend this Refund Policy at any time.
Any changes will take effect immediately upon publication on the website.

10. Contact

If you have questions regarding this Refund Policy, please contact Allynx via the details listed on our website.

Allynx

Add one script tag

Allynx learns your website

Customers get instant help

Why Allynx?

Starter

Pro

Plus

3-Day free trial No credit card required

FAQs

Request Access

Allynx – Terms of Service

Allynx – Privacy Policy

Allynx – Refund Policy

3-Day free trial
No credit card required